Delivery and Shipping Policy
LAST MODIFIED: 23 April 2023
www.dasodaone.in, referred to as "we" and "us", operates the Apps and website (www.dasodaone.in) referred to as the "website". When you place an order through this apps, you accept the following terms. These terms are established to ensure mutual understanding and agreement between both parties regarding our services and to protect the interests of both parties.
1. General
Subject to stock availability, we make an effort to keep accurate stock numbers on our website. However, on occasion, there may be an error in our stock count, leading to a situation where we cannot fulfil all your request at the time of booking. If this occurs, we will deliver the available products to you and get in touch with you to determine if you prefer to wait for the restocked item or receive a refund.
2. Shipping Costs
The shipping fee is calculated during the checkout process, based on the dimensions and delivery location of the servicess in the order. The shipping payment will be added to the overall purchase amount and will serve as the final cost for the customer.
3. Returns
3.1 Return Due To Change Of Mind
At www.dasodaone.in, we are more than happy to accommodate returns based on a change of mind, provided that the request for return is received by us within 5 minute of receipt of the item.
The customer will be responsible for paying for the return shipping and must arrange for the shipping themselves.
Once the return is received and accepted, we will process a refund in the form of store credit for a future purchase. Generated be Sab Paisa. We will notify you via email once the process is completed.
3.2 Warranty Returns
www.dasodaone.in is committed to fulfilling all legitimate warranty claims
To facilitate the return process, customers will need to pay for the shipping upfront, but dasodaone.in will reimburse the cost upon a successful warranty claim.
Upon confirming your warranty claim, you will have the option to choose from:
- Reimbursement to the payment method used;
- An in-store credit refund;
- Receiving a new servicess (if stock is readily available).
5. Tracking Notifications
Once the customer's order is dispatched, customers will see the agent's name in their order details or can query the sports page of the app on info@dasodaone.in for detailed information related to the order. You will receive details of your shipment updated by the shipping provider.
8. Cancellations
You may cancel your order at any time prior to dispatch. However, if your order has already been dispatched, kindly refer to our refund policy for further information.
10. Customer service
For all customer service enquiries, please email us at connect@dasodaone.in